AMK: Redefining Vision, Empowering Surveillance.
FAQs
Orders Info
1. Do you know how I can place an order?
You can order directly on our website by selecting your desired product, adding it to your cart, and proceeding to checkout. If you need assistance, feel free to contact our customer support team.
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. For more details, please refer to our payment options at checkout.
3. Can I change or cancel my order after it’s been placed?
Yes, you can modify or cancel your order within 24 hours of placing it, as long as it hasn’t been shipped. Please contact our customer support team as soon as possible for assistance.
4. How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track your package on our shipping partner’s website.
Product Info
1. Are your products covered by a warranty?
Yes, all our products come with a three-month warranty that covers manufacturing defects. For more details on warranty terms, please visit our Warranty Policy page.
2. Can I see a demo of the product before purchasing?
We provide detailed product videos and user guides on our website to help you understand the features and functionality. If you have specific questions, feel free to reach out to our team.
3. Are your products compatible with all smartphones?
Our products are designed to be compatible with most major smartphone brands. Please check the product specifications on the website to confirm compatibility with your device.
4. What’s included in the product package?
Each package includes the main product, necessary accessories, and a warranty card. Specific items may vary depending on the model, so refer to the product details for a complete list.
Delivery Info
1. What shipping options do you offer?
We offer standard and express shipping options. The estimated delivery time and cost will be displayed at checkout based on your location and chosen shipping method.
2. Do you ship internationally?
Yes, we ship to most countries worldwide. Please check our Shipping Policy page for a list of supported destinations and additional details about international shipping.
3. How long does delivery take?
Delivery times vary depending on your location and the shipping option selected. Standard shipping typically takes 5–10 business days, and customized phone models take about 15 days.
4. What should I do if my package is delayed or lost?
If your package is delayed or lost, please contact our customer support team with your order number. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Got a question?
Is the Spy Camera Phone a fully working cell phone?
Yes, this is the original phone that comes with all the standard features, quality and specifications of a smartphone, plus the hidden spy camera feature.
Can I use other functions while recording?
Yes, you can use your phone's standard features such as calls, texts, and apps while the spy camera is recording.
Does the camera continue recording even if the screen is locked?
Yes, thanks to the Black Screen Recording app, the spy camera will continue recording even when the screen is locked.
Can I upgrade my operating system to the latest official version?
Yes, the Spy Camera Phone supports the latest iOS/Android version upgrades.
How is the camera concealed?
The camera is discreetly relocated to the top of the phone, enabling covert recording without attracting attention.
How is recording kept secure and private?
The device can operate without network connectivity, preventing unauthorized data access. All recordings remain confidential and accessible only to you.
How do I use the Spy Camera Phone?
Insert a SIM card, turn on the phone, and use the pre-installed app to record videos or take snapshots.
Still got a question?
Please do not hesitate to contact support@amktech.store
Need help? Don't be a stranger.
WhatsApp: +(852) 5776-1832